Something very odd happens in Episode 54 of Are You Being Served?, you know. Something which has never happened before.
Mind you, Series 8 of the show had already seen its fair share of upheaval. We wave goodbye to Mr. Goldberg, see in Mr. Grossman… then four episodes in, wave goodbye to Mr. Grossman and say hello to Mr. Klein, turning the Men’s department into a full-on ridiculous revolving door situation. We also say goodbye to Mr. Lucas, who admittedly had been lessening in importance for years, but was our original audience identification figure in the show’s early days. In his place comes the enormous waste of time and space which is Mr. Spooner.1 Finally, Young Mr. Grace disappears – he briefly returns for the 1981 Christmas special, but that’s it – and hands over the reins to Old Mr. Grace, who somehow manages to be even more of a creepy fucker than his predecessor.
Elsewhere, there are signs that the show itself is getting restless. While Croft displayed a taste for expanding the scope of his other sitcoms – with perhaps a few rickety film sequences too many in Dad’s Army and the like – for the first seven series, Are You Being Served? stayed resolutely within the walls of the Grace Brothers department store.2 Most of the action takes place on the shop floor of the Ladies and Gentlemen’s departments, the canteen, or an office. Occasionally they might sneak into the boardroom, and the show took the odd trip to other departments – most memorably in Series 5’s “A Change Is as Good as a Rest”, where they all go and work in the Toy Department for a week. But we never, ever go outside the building. Grace Brothers is all we ever see.